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30 Day Trial
Your new mattress
We want to make buying a Dormia Sleep System or mattress an easy decision. Order today and sleep on it for 30 nights*.
Because of their unique pressure-relieving properties, the Dormia® family of sleep surfaces may require a short adjustment period while your body grows accustomed to a revolutionary new way of sleeping, at any time during the trial period, if you are dissatisfied, simply call our customer service department toll free 1-800-481-1218 for Instructions on how to return your purchase for a refund. (**Less Shipping, Handling**)
When does the trial start?
The 30-day trial offer starts when your mattress is delivered. It is available only on mattress purchases and products purchased as part of a sleep system.- Electrical Adjustable bases, bed frames, pillows, cushions, sheets, custom size beds, and accessories cannot be returned.
- We offer this guarantee so you, the consumer, can feel confident about purchasing our quality products.
What happens after 30 days?We offer one of the longest warranties in the business a 25-year limited warranty. It's a reflection of our commitment to quality and product integrity. For additional information on our warranty please call our Customer Service Department toll free 1-800-481-1218.
Dormia, 8214 Wellmoor Court, Jessup, MD 20794
For questions, please call our customer service department toll-free at 1-800-481-1218 and they will provide any assistance needed to make this an easy process for you.
- If an order is cancelled after it has already shipped, or in the case of a refusal, the customer will be responsible for any and all freight charges. This includes the original freight cost to the customer, as well as the cost of the return to our warehouse.
- This sleep trial ONLY applies to Dormia.com. There are no refunds for purchases made in a Dormia® retail store. The 30 day sleep trial may not apply to stores that carry Dormia® products. Individual store policies may vary. Please call your local dealer for the local store policies.
- Should you decide to return your mattress, your refund will be applied in the same form as the initial payment was received.
The customer is required to pay the return shipping.
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